Flock Safety Cameras Remain After Contract Termination
Ulaş Doğru
Cities are encountering difficulties when attempting to terminate contracts with Flock Safety, with some cameras remaining active for extended periods after cancellation. In one instance, a police chief resorted to physically disconnecting the devices.
It appears that ending a contract with Flock Safety might be more challenging than anticipated for some municipalities. While a growing number of cities are choosing to sever ties with the company, others are discovering the complexities involved in this process. Take Plymouth, Minnesota, for example. The city council voted to end its contract with Flock back in September. However, according to reports, Flock did not respond to the city's request to remove their cameras.
For over a month, the Flock Safety cameras continued to operate, and the city received no acknowledgment from the company regarding the termination. Frustrated by the lack of response, Police Chief Eric Fadden decided to take direct action. He reportedly directed his staff to disconnect the power cords from the cameras to ensure they were no longer functioning. This situation highlights a potential issue for cities looking to discontinue services with Flock, as the company's responsiveness to contract cancellations seems to be a point of contention.
This incident raises questions about the protocols and customer service provided by Flock Safety when contracts are terminated. While the company's technology may offer benefits for public safety, the difficulties encountered during contract cancellations could deter future partnerships. As more cities re-evaluate their use of Flock's surveillance systems, the company's approach to handling these terminations will likely come under increasing scrutiny.
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